REAL SYSTEMS CLOUD BASED CLIENT MONITORING DATABASES FOR CHARITIES | CUSTOMISED SALESFORCE CHARITY DATABASES | DATABASES FOR CHARITIES
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Support & Reporting Packages
Comprehensive Salesforce support and reporting solutions to keep your system running smoothly and your data working for you.
Struggling to find the capacity to support your Salesforce users or manage reporting? Real Systems offers tailored support and reporting packages for any Salesforce database, whether implemented by us or another provider. Our goal is to free up your time, empower your team, and ensure your system delivers maximum value.
Salesforce Admin Support – A Helping Hand
Get expert assistance when you need it.
 If you’re a Salesforce Administrator or manage Salesforce as part of your role, you know how demanding it can be. Real Systems provides:
  • Help with queries, troubleshooting, and small developments
  • Mentorship for junior administrators
  • Flexible support for teams without dedicated Salesforce resources

​Tailored Support Plans
Support tailored to your organisation.
 Our packages are designed to adapt to your requirements:
  • Hourly rate options for occasional support
  • Ongoing assistance for teams needing consistent guidance
  • Mentorship and confidence-building for internal administrators
Whether it’s a few hours or full-time support, our team works with you to ensure your Salesforce system operates optimally.

Ongoing System Support
Keep your system running at its best.
 In addition to user support, we offer packages that include:
  • System tweaks and maintenance
  • Advice on Salesforce-related organisational challenges
  • Acting as your admin when your team lacks dedicated resources


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​Reporting Packages
Turn your Salesforce data into insights, not spreadsheets.
Still exporting reports to Excel? Real Systems can transform your KPI reporting and bring it directly into Salesforce Lightning, with visually engaging dashboards that are easy to read and print.

Creating Reports & Dashboards
We build bespoke reports tailored to your organisation’s needs, harnessing your Salesforce data to provide actionable insights.
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Reporting Training in Lightning
We don’t just create reports—we empower your team:
  • Hands-on training sessions covering basic and advanced features
  • Explore row/summary formulas, cross filters, and custom report types
  • Designed to make your team confident and self-sufficient
 


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Contact Us



Real Systems,  Homeless Link 2nd Floor Minories House, 2 - 5 Minories, London EC3N 1BJ | Registered Charity No 1089173, Company No 04313826
  • Home
  • About us
  • What we do
    • Client Monitoring Systems
    • System Reviews
    • One-Off Developments
    • Support Packages
  • Contact us