Client Monitoring Systems
Capture, manage, and use your data to demonstrate real impact

Are you thinking about implementing a client monitoring system at your organisation? Real Systems has extensive experience building systems for charities and works closely with organisations to ensure the solution matches your needs from day one.

System Specification and Planning
Collaborative design for a system that works for you.

 We believe in the power of collaboration. Our team engages with your staff and users to gain a deep understanding of your requirements. Using this insight, we design a solution on the Salesforce platform that aligns perfectly with your organisation’s workflows.
We also provide guidance on:

• Essential documentation (e.g., GDPR policies)

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Empowering User Engagement and Support

• Smooth transitions and confident users.
   Implementing a new database can be daunting, but Real Systems helps keep your users informed and engaged throughout the process. Our experienced trainers deliver hands-on system training tailored to different levels of IT confidence.

          Ongoing support includes:

• Monday to Friday helpdesk service
• Assistance for any queries post-launch and a support SLA

Maximise Data Potential - Data Cleaning and Reporting

• Turn your data into actionable insights.
   Once your system is live, we help you get the most from your data. From reporting outcomes to funders to submitting key information to government departments, Real Systems sets up reporting templates within Salesforce to showcase your organisation’s impact.
• We also implement regular data monitoring and cleaning to ensure accuracy and relevance in all reports.

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If you are implementing Salesforce internally and need guidance, Real Systems is at your service. While you retain responsibility for setup and changes, our expert consultancy and support will be there to offer invaluable guidance whenever you need it​

Contact us