What our customers are saying
"Real Systems developers and trainers are very responsive to the business needs, understand and challenge to meet a best fit for all. The way in which the system can have elements that can be bespoke / adapted for the needs of our business and so far the process has been interactive and painless!"
"It would be fair to say that CHAIN+ has played a crucial role in revolutionizing the way that we run our day centre. CSTM has detailed client records where our in house teams provide a range of one to one services but prior to installing CHAIN+ we had completely inadequate information about our day centre users at the point of entry to our building. Now we have succinct and accurate data collected at our reception desk which enables us to monitor the use of all our services. The use of a range of ‘flags’ attached to individual client records is also critical in signposting clients both to internal service teams and to appropriate external agencies. Furthermore the statistical reports produced by CHAIN are vital in monitoring trends and maintaining a strategic overview of our client group and their service use."
"The CHAIN system has advanced our work with homeless and vulnerable people immeasurably. It has allowed us to combine outcome measurement and case management functions within the one system, that gives our staff and managers a complete picture of the work being undertaken as well as the ability to quantify it. The CHAIN system is easy for the user to negotiate and maximise data capture (not lots of waffle, but the data you need) but it is also complex in the range of data on clients, areas and events that can be added. The reporting functions are also top notch - allowing you to create your own reports with a wide range of parameters and filters.