About Us
Welcome to Real Systems, a dedicated team who love problem solving and designing systems that drive effectiveness, improve services, and showcase outcomes. Our mission is to provide not-for-profit organisations with powerful tools that empower them to make a real difference in the lives of their clients.

​Why Real Systems?​​
  • We are Salesforce Partners with a proven track-record of implementing complex projects on time and within budget
  • The perfect blend of technical expertise and Non-Profit acumen, combining our vast technical skills with a deep understanding of the processes and information needs unique to the charity sector. We are your bridge between innovative technology and your organisation's mission
  • From collaborating with you on your requirements, planning out and customising the Salesforce platform to offering tailored training, post support and building reports, we have a lot to offer  
  • Our commitment; for us it's more than just creating systems, it's your organisation's mission where we we design to streamline processes, empower staff, and provide a deeper understanding of your clients' needs. Together we are driving social impact.
Meet The Team
Bobby
I am the Manager of Real Systems, and my role involves managing my Salesforce specialist team to deliver the best customer experience to our clients up and down the UK.

It is a varied and enjoyable job where day to day I work on multiple systems that we have been commissioned to build and tasks that can only be handled with a can-do attitude, knowledge, a great team and experience – I have 15 years’ experience working in the homelessness charity sector. This includes working in the CHAIN Team and helping manage and maintain the CHAIN system (rough sleeping and client monitoring database built on the Salesforce Platform) which is funded by the GLA in London.
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When I’m not working on CRMs, GDPR, reporting etc. you’ll find me in a yoga pose, being a foodie, travelling the globe and trying to speak in Japanese!
Grace
I am the Customer Success Lead for Real Systems. This is a varied role which involves working with all of our customers to make sure that they’re getting the most out of their database, and the service that we provide at Real Systems. I have worked with Salesforce in the homelessness sector for almost 5 years, 4 of which were working as a Salesforce Administrator on the CHAIN (Combined Homelessness And Information Network) system.

When I’m not at work you might find me in a dance or yoga class, cross-stitching or cooking up something exciting in the kitchen. 
Dan
I am the Junior Salesforce Admin for Real Systems. My role involves looking after the helpdesk to provide our customers with quick and efficient support in using their databases. I also work on development projects.
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​In my spare time I enjoy painting, learning Spanish and retro gaming tech.
Real Systems is a Salesforce Partner specialising in building cloud-based client monitoring systems for the charitable, small business and local authority sectors. All our profits are donated to St Mungo’s to help fund its charitable work supporting homeless and vulnerably housed people across London and the south of England.

St Mungo’s, 3 Thomas More Square, Tower Hill, London E1W 1YW     T:020 3856 6000 | Registered Charity No 1149085, Company No 8225808, Housing Association No LH0279  |Terms & Conditions | Privacy policy | © Copyright 2016 St Mungo's