Real Systems News
BTHINK Migration to Lightning
In February Real Systems completed work on transitioning the BTHINK interface to Salesforce Lightning Experience. This transition was used as an opportunity to review current processes on the system, and the team sought much feedback from a wide range of BTHINK users to make sure the updated system worked at it's best for everyone. Real Systems also delivered a number of workshops and training sessions to support users in the roll out of the new interface.
The SIB Programme
GMTHINK - Since the launch of MTHINK in Manchester in 2005 which was first commissioned by Shelter for the Inspiring Change Manchester Programme, the database system has grown along with more providers using the multi-agency system and it is now jointly commissioned with Manchester City Council.
As the database has rolled out further it is now called GMTHINK (Great Manchester - Tackling Homelessness Information NetworK) to also include GMCA who manage the SIB programme. Users are now recording their work with the SIB clients and running SIB reports
BTHINK - The SIB programme has also been rolled out in Brighton and the services using the multi-agency system have been recording the outcomes on BTHINK. The system enables the teams involved to run reports on the SIB cohort when required.
New Homelessness Prevention Salesforce Lightning app launched by Real Systems
Real Systems have developed a Salesforce Lightning app in direct response to the DCLG Homelessness Prevention grant funding. This system is currently being used by the Tower Hamlets, Hackney and City of London Corporation and will be used in Aylesbury following a period of development and testing. The system is designed around case management, sharing information between workers specifically tasked with working with vulnerable clients who are in the early stages of instability in terms of their housing, and providing clear outcome recording to enable people to stay in their homes wherever possible.
We offer a fully managed package and can work with local authorities and commissioned providers to adapt the system for your specific, local needs. For a no-obligation demonstration of the system (based on Salesforce and using the latest Lightning interface) please get in touch.
Real Systems launch a new Salesforce database in York
SASH in York are a registered charity who work to help prevent homelessness in 16-25 years olds in York, North Yorkshire, East Yorkshire and Hull.
The organisation help to accommodate vulnerable young people in nightstops and find placements with volunteer hosts in supported lodgings.
The SASH team work all hours of the day and some staff are home-based staff who need to be able to securely access information on hosts, accommodations and young people's records.
Real Systems designed and launched the new system for the charity at the beginning of May. The new system will also help the SASH finance team pull off scheduled payment data which is automatically calculated within the system. A process builder was also used to automate task creation and manage workflow. This will really help the SASH team to save time and manage all their client work within one system.
We are excited to be working with SASH and we will continue to support the service and help further development the system to meet the organisations needs.