"When we are putting together a client monitoring package, we look carefully at your needs, tailoring a database on which you can carry out your day-to-day tasks more easily and a system that is packed with useful features."
Ian, Real Systems Development Manager

Our service

At Real Systems, we can offer you a cloud-based client monitoring system that is:

• Reliable, flexible, accessible with no need to worry about software updates
  
• Safe and secure
  
• Value for money and capable of drastically improving your outcome reporting and recording
  

What’s the process?

We build our systems using Salesforce, a cloud-based customer relations management (CRM) platform used by some of the largest organisations in the world. But we start by looking at you.

We make sure our staff have a detailed understanding of your work, visiting agencies, looking at your current systems and consulting with your employees before any package is created. 

Then, throughout the design process, we show you versions of your database, working closely with you to fine tune and test the system until launch. 

We know that setting a new database can be daunting but with our comprehensive training and support service, you can be sure of success.  

We will also work with you to find out your needs around reporting. Whether it’s hard outcomes or softer, less definable effects, we have created useful templates to streamline the process, ensuring you do not spend more time and money than you need.

What’s the result?

A value for money recording and reporting system that allows you to organise your work effectively and improve your outcome reporting and recording.

Tell me about your platform - what is Salesforce

Salesforce combines the advantages of extensive flexibility, generous discounts to not-for-profit organisations, and access to the benefits of being part of a larger system which is continuously developed and improved.