Real Systems News
New Homelessness Prevention Salesforce Lightning app launched by Real Systems
Real Systems have developed a Salesforce Lightning app in direct response to the DCLG Homelessness Prevention grant funding. This system is currently being used by the Tower Hamlets, Hackney and City of London Corporation and will be used in Aylesbury following a period of development and testing. The system is designed around case management, sharing information between workers specifically tasked with working with vulnerable clients who are in the early stages of instability in terms of their housing, and providing clear outcome recording to enable people to stay in their homes wherever possible.
We offer a fully managed package and can work with local authorities and commissioned providers to adapt the system for your specific, local needs. For a no-obligation demonstration of the system (based on Salesforce and using the latest Lightning interface) please get in touch.
Real Systems launch a new Salesforce database in York
SASH in York are a registered charity who work to help prevent homelessness in 16-25 years olds in York, North Yorkshire, East Yorkshire and Hull.
The organisation help to accommodate vulnerable young people in nightstops and find placements with volunteer hosts in supported lodgings.
The SASH team work all hours of the day and some staff are home-based staff who need to be able to securely access information on hosts, accommodations and young people's records.
Real Systems designed and launched the new system for the charity at the beginning of May. The new system will also help the SASH finance team pull off scheduled payment data which is automatically calculated within the system. A process builder was also used to automate task creation and manage workflow. This will really help the SASH team to save time and manage all their client work within one system.
We are excited to be working with SASH and we will continue to support the service and help further development the system to meet the organisations needs.
BTHINK launching soon!
BTHINK (Brighton Tackling Homelessness Information NetworK) is a cloud‐based (accessible
via the internet) database which has been developed by Real Systems and Brighton & Hove council.
BTHINK is designed to help services working with clients who are either sleeping rough, homeless or at risk of homelessness.
St Mungo's Brighton Outreach Team and Off the Fence drop-in centre have already been trained on the new database, they will be the first projects to start using the system when the system is launched in the coming weeks. Accommodation projects and other services in Brighton working with vulnerable people, will also be trained to start using BTHINK.
The multi-agency system will help services share vital information to better support those in need.
More agencies join MTHINK in Manchester
More projects are using MTHINK (Manchester Tackling Homelessness Information NetworK) in Manchester.
In addition to The Men's Room, working with young men at risk of homelessness, the Urban Village Medical Practice and the Drug & Alcohol team at Manchester City Council have joined a number of charities who are already successfully contributing to the system.
Barnabus and Change for Good are also using the system, both charities working with people at risk of, or experiencing homelessness.
The system is likely to expend further in the Greater Manchester area, watch this space!
Oxford Homeless Pathway joins OxfordCHAIN
Real Systems first launched OxfordCHAIN commissioned by Oxford City Council in 2012. The client monitoring database was used by Oxford NSNO (No Second Night Out), Street Outreach and hostel accommodation projects within Oxford City. The system is now commissioned by both Oxford City and Oxfordshire County Council, as we've rolled out OxfordCHAIN to also be used by accommodation projects under the Oxfordshire County Council pathway (O'Hanlon House, A2Dominion Simon House, MayDay and Connection Support).
The monitoring and reporting system is used to record data on people seen rough sleeping, work carried out by teams and accommodation stay history.